New glitch for Telstra mobile network hits pay as you go telephones

TELSTRA has rejected calls from annoyed clients for every other free-records day after the cutting-edge network meltdown left many cell customers cut off just a few weeks after the provider’s huge countrywide shutdown.

Telstra stated these days’s community shutdown possibly affected about 490,000 clients.

A spokesman stated it become hard to count the precise quantity however the estimate become primarily based at the wide variety of people usually using the network at that time.

“due to the smaller impact of the outage we will now not be imparting a free records day,” he said.

angry clients took to social media to whinge about Telstra after the network failure left pay as you go cell users and boost cell users without voice and information offerings for numerous hours.

among the complaints highlighted the dearth of records at the Telstra carrier status about the network outage, and complained that the modern day problem was so near at the heels of the previous embarrassing failure.

 weeks in the past the Telstra community became positioned to the check with its biggest day ever whilst it supplied a free-statistics Sunday to assuage customers who have been cut off for numerous hours after a trouble that Telstra head Kate McKenzie blamed on an worker failing to follow correct methods.

That outage affected up to 16.7 million services on Telstra’s 3G and 4G networks.

The today's community failure did not have an effect on as many people, even though that became little comfort to folks that discovered their Telstra mobiles had been again “bricked” with the aid of a crashed network.

The Telstra Twitter account once more bore the brunt of lawsuits, with many clients complaining of business lost at some stage in the state-of-the-art outage and the inconvenience of being without communications, particularly for Telstra clients with serious fitness conditions.

 The spokesman said Telstra technicians had been nonetheless investigating the cause of the network failure but dominated out any connection to the issues that motive the latest excessive-profile country wide shutdown.

The spokesman stated after the hassle become diagnosed, facts become restored within a few hours after which maximum voice services some other hour after that.

but many clients persevered to be annoyed throughout the day with a hassle with the Telstra app now not showing their data usage.

every other issue that continued for the duration of the day for some customers become that they couldn't make international calls.

The Australian Communications client motion community says customers stricken by community outages may be entitled to repayment from Telstra.